Skip to Main Content

Emergency Care in Rock Springs

Mountainaire Animal Clinic is here to provide excellence in care to our patients when they need it most. Our veteriarians are able to offer critical and urgent care both during our regular hours and remain on-call after hours to provide responsive, compassionate care 24 hours a day, 7 days a week.

(307) 382-6698

Daytime Emergency Care

Contact Mountainaire Animal Clinic

OPEN:

  • Monday: 08:00 am - 05:30 pm
  • Tuesday: 08:00 am - 05:30 pm
  • Wednesday: 08:00 am - 05:30 pm
  • Thursday: 08:00 am - 05:30 pm
  • Friday: 08:00 am - 05:30 pm
  • Saturday: 08:00 am - 12:00 pm
  • Sunday: Closed

Call: (307) 382-6698

After Hours Emergency Care

If your animal is experiencing an emergency outside of our regular hospital hours, call us to let our on-call staff know that you need our care.

It's important that you call us ahead of time to let us know you are on your way. This way, we will be prepared for your companion and can speak with you about our after-hours emergency processes. 

Call (307) 382-6698 After Hours

What To Do In An Emergency

The process of treating a veterinary emergency will be easier both for you and your companion if you know what to expect from our veterinary hospital in emergency situations. The following are the steps to keep in mind when bringing in your pet to see us:

STEP 1
Call Ahead

We know that during veterinary emergencies, it may be difficult to find the time to call us in advance, but it's always best if you can. 

If your pet's emergency is occurring outside of our regular hours and you need emergency care from our vets, it's imperative that you call ahead so our staff are prepared to serve you and your pet.

If you have time, you can also complete our New Patient Form before you arrive.

STEP 2
Get To Our Office

One of the members of our veterinary team will show you into an examination room. 

If you haven't had the chance to do so yet, we will take time time to ask you to fill out our New Patient Form. One of our veterinary technicians will triage your pet and a veterinarian will perform a full exam. 

STEP 3
Determine Treatment

Once your pet has been assessed, our highly trained veterinarians will develop a treatment plan so your pet will receive the best possible treatment.

We will keep your primary care veterinarian updated with your pet's medical history to ensure seamless, integrated care that meets your pet's needs.

Animal Emergency FAQs

Emergency veterinary care involves the treatment of animals in situations that require urgent medical attention and may be potentially life-threatening. 

  • What is considered an emergency?

    These situations are considered emergencies and will require immediate care. If your pet has had an accident, or is experiencing any of these symptoms, bring them to our emergency office straight away.

    • Unconsciousness
    • Injuries to the eye(s)
    • Obvious signs of extreme anxiety or pain 
    • Staggering and/or seizures
    • Bleeding that hasn't stopped, or severe bleeding 
    • Choking, difficulty breathing or continuous coughing/gagging
    • Refusal to drink for 24 hours or more
    • Pain associated with passing feces or urinating, or inability to pass feces or urinate 
    • Bleeding from nose, mouth, rectum, or blood in urine
    • Heatstroke or heat stress 
    • Severe lameness, fractured bones or inability to move legs
    • Severe vomiting or diarrhea; more than two episodes in 24-hours
    • You know or suspect your pet has ingested something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
  • What emergency services do you offer?

    At our veterinary hospital, we offer state-of-the-art care for animals of all kinds.

    We are fitted with special diagnostic equipment, a complete range of surgical services and the expertise to address other pressing medical issues.

  • Do I need to call ahead?

    Daytime Urgent Care

    If you can, it's always best to call us ahead of your arrival, but we understand emergency situations can develop very quickly and that this is not always possible. 

    If your situation does not allow time for you to call, please do not hesitate to bring your pet to our clinic for immediate veterinary medical attention. 

    After-Hours Emergencies

    If your animal is experiencing a veterinary emergency outside of our hospital's regular hours, you must call us ahead of time to inform our on-call veterinarians and staff that you require their services. 

  • When is your emergency clinic open?

    We are open for urgent daytime care during our regular hospital hours:

    • Monday: 08:00 am - 05:30 pm
    • Tuesday: 08:00 am - 05:30 pm
    • Wednesday: 08:00 am - 05:30 pm
    • Thursday: 08:00 am - 05:30 pm
    • Friday: 08:00 am - 05:30 pm
    • Saturday: 08:00 am - 12:00 pm
    • Sunday: Closed

    Our veterinarians are on-call 24 hours a day, 7 days a week outside of these hours for emergency care when needed.

  • How long will we have to wait to see the vet?

    A veterinary emergency hospital is very similar to a human emergency department — the pace can be unpredictable and you may have to wait. 

    We are not able to predict which cases we will see and when they will arrive, but we will prioritize cases based on medical need. 

    You'll find a comfortable area for waiting, and we will do our best to keep you updated about wait times and the status of your pet.

    When calling for on-call veterinary care outside of our regular hours, our staff will inform you of how soon you should bring your pet to our facility and how quickly your companion will be able to receive care.

  • Will you keep in touch with our primary care veterinarian?

    Yes, if we are not your primary care veterinarian, we will keep them updated with your pet's medical history and files to ensure your pet receives seamless, integrated care. 

Payment & Financing

At Mountainaire Animal Clinic we'll help you navigate our options for payment and financing so you can focus on getting your pet the care they need.

New Patients Welcome

Mountainaire Animal Clinic is accepting new patients! Our experienced vets are passionate about the health of Rock Springs companion animals. Get in touch today to book your pet's first appointment.

Contact Us

(307) 382-6698 Contact